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At Nexorders, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our services, including our website and online ordering system.

  1. Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Information: When you register or place an order, we collect personal details such as your name, email address, phone number, and payment information.
  • Business Information: For restaurant partners, we collect business details such as business name, address, and bank account information for payment processing.
  • Order Information: We collect data on the items you order, delivery addresses, and preferences to fulfill your requests.
  • Usage Data: Information such as IP address, browser type, and access times is collected to improve the website experience and for security purposes.
  1. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our services.
  • To process and fulfill orders, including payments and communication with users.
  • To personalize your experience by understanding preferences.
  • To comply with legal obligations and protect the rights of Nexorders and users.
  1. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Service Providers: We work with third-party vendors (e.g., payment processors) to provide services on our behalf. These parties are bound by confidentiality agreements.
  • Legal Obligations: We may disclose information when required by law, such as in response to a court order or subpoena.
  1. Data Security

We take data security seriously and employ industry-standard measures to protect your information. However, no online platform is entirely secure, and we cannot guarantee absolute security.

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These help us remember your preferences and understand usage patterns. You may choose to disable cookies through your browser settings, but this may affect the functionality of our services.

  1. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

  1. Your Rights

You have the right to:

  • Access and request a copy of your personal information.
  • Correct any inaccuracies in your data.
  • Request deletion of your personal information, subject to legal limitations.
  • Opt-out of marketing communications by clicking the “unsubscribe” link in our emails.
  1. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from them. If we become aware that we have collected information from a child under 13, we will take steps to delete it.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If changes are made, we will notify users via email or a prominent notice on our website. Your continued use of Nexorders following the update constitutes acceptance of the revised policy.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Address: 52 Garland Ave, Kilburn SA 5084, Australia
  • Phone: 7699312691
  • Email: sales@nexorders.com